CONSIDERING A VACATION RENTAL? ASK THESE QUESTIONS
AMY BERTRAND
With so many more large families traveling together, we've seen the rise of the vacation rental. Whole houses or condos for rent everywhere from Dallas (for the Super Bowl) to Martha's Vineyard.
Vacaton rentals are perfect for privacy, amenities (washer and drier, kitchen) and often cost (if you are splitting between many people). But they are not right for everyone. Discover Vacation Homes offers five questions to consider when planning a vacation rental trip:
Is there a rental agreement? Review the terms & conditions carefully. If in doubt, check with the state and/or local municipality to confirm whether the manager or owner has a business license and is paying lodging taxes.
If I have questions during my stay, do I have someone I can call for assistance? Established companies will offer an emergency guest services contact that guests can call 24 hours a day, seven days a week, for questions, maintenance issues, and more.
How do I know if I'm getting reliable services and facilities? Look for third-party endorsements on vacation rental websites, including membership in industry associations like the Vacation Rental Managers Association, Better Business Bureau (BBB) and local tourism or property management groups. You can also request and evaluate past guest reviews, comments and references.
How do I make a reservation? You should be offered standardized, secure phone and/or Internet reservations systems, with the ability to accept major credit cards. Security deposits can also be expected.
Should I go with a pro? Choose a professionally managed vacation rental to ensure you'll get consistent hospitality services and quality assurance standards, as well as professionally cleaned and managed homes, ongoing & objective inspections and concierge type services that provide destination expert advice.
Copyright (c) 2011, St. Louis Post-Dispatch
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